Thank You For Your Interest In 'Intraday Automation: The Next Step Up in Contact Centre Performance'

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Current Workforce Mangament solutions (WFM) are a very productive tool in contact centres. But many contact centres are still feeling the pain of lower productivity performance than the business requires.

The next major step-up in productivity for contact centres is the implementation of Intraday Automation - adapting the daily scheduling automatically.

The 6 Benefits of Intraday Automation

  • Proactive View of the day
  • Seize Quiet Time
  • Automatic Schedule Adherence  
  • Agent Empowerment
  • Achieve Training Objectives
  • Automative Reporting

 

 

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